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Palace Theatre Redditch is committed to access for all and has the following facilites:

Blind & Visually Impaired

If you have an assistance dog, please advice Box Office at the time of booking and they can then allocate the most appropriate seating for you or make adequate provision to care for your dog during the performance.

Deaf and Partially Deaf

BSL Sign Language Interpreted Performances (see performance with the shown logo).
Sign Language is a visual means of communicating using gestures, facial expression and body language. Within Britain the most common form of Sign Language is called British Sign Language (BSL).

Hearing Assisted Facilities

We have induction loop systems throughout the main auditorium, in the Palace Studio, in our Box Office and our Bar. Please select the T position on your hearing devices to access these services.
Impaired Mobility

The theatre has lift access to all front of house areas including the bar, the Palace Studio and main auditorium. Wheelchair users have easy access via automatic doors from our main entrance on Alcester Street. Wheelchair positions are located in most areas of the auditorium and positions available in the Palace Studio.

We have a number of disabled parking spaces directly opposite the theatre in the entrance to Hughes car park.  Please be aware however that parking is limited during the day to 1 and a half hours if you overstay this time you will incur a fine as this is a private car park. You may park there after 6pm 7 days a week. Accessible unisex and ambulant disabled toilets are available on all levels. Our Box Office and bar facilites are equipped with low level counters to aid access

Babies & Children

The Theatre strongly advises no admission for children under three, except for productions as advised by a ticket sales assistant. We consider Pantomime to be suitable for ages 3 plus and most ballets for 5 plus. In accordance with licensing requirements every person entering the auditorium must be in possession of a valid ticket. Baby changing facilities are available in a room located next to the Ladies toilets on the ground floor.

Carer Tickets

1 free ticket for the assistant of a disabled person who is unable to attend events unaccompanied. To obtain these tickets please call our box office on 01527 65203 or visit us during our opening times here

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